We are currently shipping orders out the same day they are placed (if the order is placed before 2pm PST).
During busy periods, it may take us 1 additional business day to fulfill and ship your order. To accurately estimate how long shipping will take, please add 1-2 business days to the estimates provided at checkout.
The shipping estimates displayed at checkout are calculated in business days and start from when your order is picked up by the shipping carrier. Business days are considered Monday through Friday and exclude holidays and weekends.
The shipping estimates displayed at checkout are provided directly by the shipping carriers to display the most accurate delivery timelines.
The estimates are approximate and may be subject to possible delivery days caused by bad weather, etc. All packages are shipped with full insurance coverage for loss or damage. Head Candy is not responsible for any delays caused by Canada Post, Purolator, or FedEx but we will assist you with shipping issues you may have, including insurance claims.
Please note that shipping carriers only pick up from us Monday through Friday, excluding holidays.