Need a hand? Our Support Team is here for you — please submit a ticket here or click on the red help button below.
Typically, our Support Team responds within 24 hours or less (with the exception of emails received after business hours or over the weekend). If you submitted a request on Friday after hours, or over the weekend, we'll reply the next business day. Be sure to check your spam/junk folder as sometimes our messages can get stuck there!
Support Team hours of operation:
Monday-Friday: 9am-5pm PST
Excluding statutory holidays. For a list of holidays, click here.
Please keep in mind our team is based in Vancouver, BC, Canada.